Introduction
DMarquee respects your privacy and is committed to protecting your personal data. This Personal Data Protection Policy explains what information we collect, why we collect it, how we keep it secure, and the rights available to you.
This policy applies to personal data collected through our website, event enquiries, quotations, contracts, and any related communications with corporate clients, wedding planners, and private event organisers in Singapore.
Data We Collect
We may collect the following categories of personal data, depending on how you interact with us:
- Identity information, such as your name, job title, and organisation
- Contact details, including email address, phone number, and billing or delivery address
- Event information, such as event dates, venue, expected guest numbers, and setup preferences
- Payment and billing information required to process transactions
- Technical data, including IP address, browser type, and device information when you use our website
- Any other information you voluntarily provide to us
How We Use Your Personal Data
Your personal data is used for purposes that include:
- Responding to enquiries and preparing quotations
- Planning, delivering, and managing marquee and event infrastructure services
- Processing payments and issuing invoices
- Communicating updates, changes, or service-related information
- Improving our website, services, and customer experience
- Complying with legal, regulatory, or contractual obligations
We collect, use, or disclose personal data only with your consent, or where permitted or required by law.
Data Storage and Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Access is limited to authorised personnel and trusted service providers who need the information to perform their duties.
While we take these precautions seriously, no method of transmission or electronic storage is completely secure. We encourage you to take care when sharing personal data online.
Your Rights
Under Singapore's PDPA, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete personal data
- Request deletion of your personal data or withdraw consent for its use, subject to legal or contractual restrictions
- Opt out of marketing communications at any time
We will respond to such requests within the timeframes required by applicable law and may need to verify your identity before processing your request.
Third-Party Sharing
We do not sell your personal data. We may share personal data with:
- Service providers and contractors who assist in delivering our services, such as logistics, payment processing, and IT support
- Professional advisers and regulators where required by law
- Venue partners and vendors directly involved in your event, only to the extent necessary
Any third parties who handle your data on our behalf are required to protect it in accordance with this policy and applicable law.
Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality, analyse traffic, and understand user behaviour. You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
Contact Us
If you have any questions about this policy or wish to exercise your data protection rights, please contact us.
Email: privacy@dmarquee.sg
Online: Contact Us page
Last updated: 28 September 2026